8999 Terms and Conditions

01 Introduction

Welcome to 8999. These Terms and Conditions ("Terms") govern your access to and use of the 8999 platform, including the website at 8999.today, the 8999 mobile application, and all games, features, and services offered through the platform. By registering an account on 8999, making a deposit, or using any part of the platform, you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the 8999 platform. 8999 reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. The date of the most recent update is shown at the top of this page.

02 Eligibility

To register and use the 8999 platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to your location.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be a current employee, contractor, or immediate family member of an employee of 8999 or any of its affiliated companies.
• You must not have been previously excluded or banned from the 8999 platform.

8999 reserves the right to request proof of age and identity at any time. If a player is found to be under 18 years of age, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned minus any bonuses claimed.

03 Account Registration

Each player may hold only one account on 8999. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a violation of these Terms and will result in all associated accounts being closed and any balances forfeited.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, valid contact details, and any other information requested during the registration process. 8999 may require you to verify your identity before allowing withdrawals or before granting access to certain features.

• You are responsible for keeping your login credentials secure. Do not share your password with anyone.
• 8999 will never ask for your password via email, live chat, or phone.
• If you suspect unauthorised access to your account, contact 8999 support immediately.
• You are responsible for all activity that occurs under your account.

04 Deposits and Payments

8999 accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a payment account that belongs to you. Using a payment method registered to another person is a violation of these Terms and may result in account suspension.

Minimum and maximum deposit limits apply and may vary depending on the payment method used. Current deposit limits are displayed on the deposit page within your 8999 account. 8999 does not charge fees on deposits, but your payment provider may apply their own transaction fees.

• Deposits are credited to your 8999 account in real time in most cases.
• If a deposit does not appear within 30 minutes, contact 8999 support with your transaction reference number.
• 8999 reserves the right to refuse or reverse any deposit that it reasonably suspects is connected to fraudulent activity.
• All deposits must be used for gaming purposes. 8999 is not a financial institution and must not be used as a money transfer service.

05 Withdrawals

Withdrawals on 8999 are processed to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and to protect players from unauthorised withdrawals. Withdrawals to a different payment method may be permitted in exceptional circumstances at 8999's discretion, subject to additional verification.

8999 aims to process all withdrawal requests within five minutes during normal operating hours. Processing times may be longer during periods of high demand or when additional verification is required. Minimum and maximum withdrawal limits apply and are displayed on the withdrawal page within your account.

• Bonus funds cannot be withdrawn until all applicable wagering requirements have been met.
• 8999 reserves the right to request identity verification documents before processing any withdrawal.
• Withdrawals may be delayed or declined if 8999 has reasonable grounds to suspect fraud or a breach of these Terms.
• 8999 does not charge withdrawal fees, but your payment provider may apply their own charges.

06 Bonuses and Promotions

8999 offers a range of bonuses and promotions, including welcome bonuses, daily wheel spins, reload bonuses, VIP rewards, and seasonal promotional offers. All bonuses are subject to specific terms that are published on the Offers page and within the bonus details at the time of claiming.

General bonus conditions that apply across all 8999 promotions unless otherwise stated:

• Bonuses are available to one account per person, per household, per device, and per IP address.
• Wagering requirements must be completed within the stated timeframe. Uncompleted bonuses expire automatically.
• 8999 reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonus abuse — including but not limited to creating multiple accounts to claim bonuses, exploiting technical errors, or using automated tools — will result in account closure and forfeiture of all associated funds.
• 8999 may void winnings generated from a bonus if it determines that the bonus was claimed in violation of these Terms.
• Free spins and daily wheel prizes are credited in real cash on 8999 unless otherwise stated in the specific promotion terms.

07 Game Rules and Fairness

All games available on 8999 use certified random number generation (RNG) technology to ensure that outcomes are genuinely random and cannot be predicted or manipulated. 8999's RNG systems are tested and certified by independent third-party auditors.

Each game on 8999 has its own specific rules, which are accessible within the game interface. Players are responsible for understanding the rules of any game before placing real-money bets. 8999 is not responsible for losses resulting from a player's misunderstanding of game rules.

• In the event of a technical malfunction during a game, the affected round may be voided and stakes returned to the player.
• If a game result is displayed incorrectly due to a software error, the correct result as recorded in 8999's server logs will be used to determine the outcome.
• 8999 reserves the right to void any bet placed on a game that was affected by a known technical error at the time of betting.

08 Prohibited Activities

The following activities are strictly prohibited on the 8999 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all funds, and may be reported to relevant legal authorities:

• Creating more than one account on 8999.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to interact with any part of the 8999 platform.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or errors to generate winnings.
• Using the 8999 platform to launder money or conduct any other illegal financial activity.
• Attempting to reverse-engineer, copy, or reproduce any part of the 8999 platform.
• Harassing, threatening, or abusing 8999 staff or other players.
• Claiming bonuses in a manner that 8999 determines to be abusive or in bad faith.

09 Account Suspension and Closure

8999 reserves the right to suspend or close any player account at any time, with or without prior notice, if it has reasonable grounds to believe that the account is being used in violation of these Terms, or if required to do so by law or regulatory authority.

Players may also request the closure of their own account at any time by contacting 8999 support. If you close your account voluntarily, any remaining real-money balance will be returned to your registered payment method after any applicable verification checks. Bonus balances that have not met wagering requirements will be forfeited upon account closure.

• Suspended accounts may be reinstated at 8999's discretion following a review.
• 8999 will not reinstate accounts that were closed due to fraud, money laundering, or repeated violations of these Terms.
• Players who have self-excluded through the responsible gaming tools may not request account reinstatement until the self-exclusion period has expired.

10 Responsible Gaming

8999 is committed to promoting responsible gaming and minimising the potential harm associated with problem gambling. The platform provides a range of tools to help players stay in control of their gaming activity:

• Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Period: Temporarily restrict your account for a period of your choosing.
• Self-Exclusion: Permanently or temporarily exclude yourself from the 8999 platform.

If you believe that your gambling is causing harm to yourself or others, please visit the 8999 Responsible Gaming page for resources and support options. 8999 may also impose responsible gaming measures on accounts that show patterns consistent with problem gambling, even without a player request.

11 Privacy and Data Protection

8999 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms. By registering on 8999, you consent to the collection and processing of your personal data as described in the Privacy Policy.

8999 uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. 8999 does not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law.

For full details on how 8999 handles your data, including your rights as a data subject, please read the Privacy Policy.

12 Intellectual Property

All content on the 8999 platform — including but not limited to the website design, logos, game graphics, software, text, and promotional materials — is the intellectual property of 8999 or its licensors. You may not copy, reproduce, distribute, or create derivative works from any 8999 content without prior written permission.

The 8999 name, logo, and brand identity are registered trademarks. Unauthorised use of the 8999 brand in any form is prohibited and may result in legal action.

13 Limitation of Liability

To the maximum extent permitted by applicable law, 8999 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.

8999 does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond 8999's control may result in temporary unavailability. 8999 will make reasonable efforts to minimise downtime and to notify players in advance of scheduled maintenance.

• 8999 is not responsible for losses resulting from a player's failure to understand game rules or bonus terms.
• 8999 is not responsible for losses resulting from a player's use of an unsecured device or network.
• 8999's total liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.

14 Changes to These Terms

8999 reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, 8999 may also notify players via email or an in-platform notification.

Your continued use of the 8999 platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure by contacting 8999 support.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the 8999 support team. Our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available from your account dashboard after logging in.
• FAQ: Visit the 8999 FAQ page for answers to common questions.

8999 aims to respond to all support enquiries within 24 hours. Complaints will be acknowledged within 48 hours and resolved within 14 days wherever possible.